ESR-REIT Annual Report 2024 115 In addition to the release of mandatory financial results within the relevant periods prescribed by the Listing Manual, the Manager also provides interim updates to keep all Unitholders and other stakeholders informed of ESR-REIT’s performance and latest corporate developments on a timely and consistent basis. Investor Relations The Manager facilitates the participation of shareholders during general meetings and other dialogues to allow shareholders to communicate their views on various matters affecting the company. The Manager has in place a dedicated investor relations team to facilitate effective communications with Unitholders, investors, the investment community, analysts and the media. The Manager actively engages with Unitholders and other stakeholders with a view to solicit and understand their views, and has established an Investor Relations and Corporate Communication Policy to promote regular, effective and fair communication with Unitholders and other stakeholders. ESR-REIT’s website allows Unitholders and other stakeholders to access latest ESR-REIT’s information such as announcements, financial statements, investor presentations, annual and sustainability reports. The website provides visitors with the option to sign up for a free email alert service to receive real-time notification of new information posted on the website or provide any feedback via the electronic feedback form. In addition, the Manager also provides the specific investor relations contact on the website to allow Unitholders and other stakeholders to ask questions and receive responses in a timely manner. More information on how the Manager communicates with the Unitholders and other stakeholders are set out on pages 40 to 44 of the Annual Report, under “Investor Engagement”. Material Stakeholders The Board adopts an inclusive approach by considering and balancing the needs and interests of material stakeholders, as part of its overall responsibility to ensure that the best interests of the company are served. The Manager has arrangements in place to identify and engage with its material stakeholder groups and to manage its relationships with such groups. The Manager discloses in its Sustainability Report (Stakeholder Engagement section) its strategy and key areas of focus in relation to the management of stakeholder relationships during the reporting period. In the report, the Manager focuses on ESR-REIT's Environment, Social, and Governance (“ESG”) management, targets and The Trust Deed currently does not permit Unitholders to vote at general meetings in absentia (such as via mail, email or fax). Despite the deviation from Provision 11.4 of the CG Code, Unitholders nevertheless have opportunities to communicate their views on matters affecting ESR-REIT even when they are not in attendance at general meetings. For example, Unitholders may appoint proxies to attend, speak and vote, on their behalf, at general meetings. The Manager will consider changing the Trust Deed to accommodate for absentia voting once the legislative changes to recognise remote voting is formalised. The Manager publishes minutes of the general meetings on both SGXNet and ESR-REIT’s website as soon as practicable following the meetings. The minutes will record substantial and relevant comments or queries from Unitholders relating to the agenda of the general meetings, and responses from the Board and Management. The Manager will be holding the forthcoming AGM in a wholly physical format where Unitholders will be able to raise questions and vote in person at the AGM. There will be no option for Unitholders to participate virtually. However, the Unitholders will still be accorded the opportunity to ask questions prior to the AGM and during the AGM. Arrangements relating to the submission of questions to the Chairperson of the meeting in advance of, or at the AGM, and voting at the AGM by Unitholders or their duly appointed proxy(ies), are set out in the Notice of AGM dated 1 April 2025. Distribution Policy ESR-REIT’s distribution policy is to distribute at least 90% of its annual distributable income, comprising income from the letting of its properties after deduction of allowable expenses. The actual level of distribution will be determined at the Manager’s discretion taking into account the needs of ESR-REIT for capital expenditure, working capital requirements and the liquidity position of ESR-REIT. Since its listing in 2006, ESR-REIT has distributed 100% of its taxable income to its Unitholders. Principle 12 & 13: Engagement with Unitholders and Other Stakeholders The Manager upholds a strong culture of regular and timely disclosure and transparent communication with Unitholders, the investing community and other stakeholders. The Manager’s disclosure policy requires timely and accurate disclosure of financial results and material information relating to ESR-REIT by way of announcements on the SGXNet and ESR-REIT’s website.
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