ESR-REIT Annual Report 2024 161 2024 Performance: Occupational Health & Safety In FY2024, we recorded 172,527 hours of work by employees, and 843,024 hours of work by other workers8 Out of which, there were zero work-related fatalities, worked-related ill health, recordable work-related injuries and high-consequence work related injuries Supporting Employee Health & Wellbeing Building upon our robust safety framework, we recognise that employee well-being encompasses dimensions beyond physical workplace safety. The Manager has developed and implemented an extensive array of health and wellness initiatives that addresses the holistic needs of our workforce. • Comprehensive Employee Insurance Coverage: Term Life, Personal Accident, Critical Illness, Hospital and Surgical, Panel General Practitioner and Outpatient Specialist, Dental and Travel • Flexi-benefits scheme allowing reimbursements for approved expenditures • Leave Benefits: Inclusive of examination and study leave provisions alongside standard entitlements • Flexible working arrangements to support work-life integration • Ongoing wellness education through wellness webinar series • Bi-weekly social gatherings featuring refreshments at the office pantry • Direct communication channel to HR for confidential support and guidance when needed • Mental health feeds sent to employees to increase awareness, promote well-being, foster a positive culture and boost productivity We implement a multi-tiered approach through these key standards and initiatives: • We are certified to ISO 45001:2018 Occupational Health and Safety System, which has been internally and externally audited, aligning with Singapore’s Ministry of Manpower (“MOM”) regulations and guidelines. This system minimises hazards and risks across project sites and properties, establishing safeguards while protecting our workforce of 84 full-time staff members, four contract personnel, and one external service provider. • Inspection protocols embedded within daily operations and tenant activities, facilitating proactive hazard recognition. Each incident, regardless of magnitude, necessitates reporting to MOM and triggers a formal investigation. The property managers implement remedial actions, working with vendors to establish preventive solutions. • WSH audits conducted monthly across our properties by external consultants, encompassing structural integrity, workplace conditions, fire safety systems and emergency preparedness. As of end FY2024, assessments were completed for properties in Singapore, with no regulatory non-compliance. • Education on safety practices remains a priority through our employee training programme. All new employees undergo mandatory OHS training on fire escape plans, appointed first aiders, location of safety kits and department-specific education. Our property management team completes compulsory training in occupational first aid which are renewed biennially, implementation of incident management process (“IIMP”) and responding to fire incidents at the workplace (“RFIW”). We maintain a strong focus on continuous improvement by systematically incorporating lessons learned from safety audits and incidents into our operational procedures. This includes immediate implementation of corrective actions, regular policy reviews and updates, enhanced training programs based on identified needs and strengthened preventive measures. Our WSH system provides comprehensive safety oversight across our operations, with no exceptions to representation in safety committees, ensuring all workers are protected under our safety framework. 8 Workers include technicians and contractors providing cleaning and conservancy services, general building maintenance and security management services. Worker manhours were estimated from daily rosters.
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