ESR-REIT Annual Report 2024 131 STAKEHOLDER ENGAGEMENT We regularly engage with key stakeholders to ensure alignment with our business strategy. These engagement sessions serve as a forum for open and transparent dialogue, enabling us to align our strategic objectives with the needs and expectations of our stakeholders. Concurrently, the sessions provide an avenue for us to share our plans, progress and key initiatives while soliciting feedback. There were no critical concerns raised to the Board in FY2024. The BSC identified the following key stakeholder groups who are involved in shaping our business performance and long-term strategy: Stakeholder Forms of engagement Key topics raised How we responded Investment Community (Institutional and Retail Investors, Analysts and the Media) • Dedicated investor relations team pro- actively communicates with the investment community to keep them updated on operational and financial performance, as well as ESR-REIT’s long-term strategy • Regular financial and non-financial performance updates • Annual General Meetings (“AGMs”) and Extraordinary General Meetings (“EGMs”) • Investor conferences, face-to-face meetings and Non-Deal Roadshows • Long-term, sustainable and recurring distributions • ESR-REIT’s business outlook and growth strategy • Timely updates on ESR-REIT’s portfolio performance, asset and capital management, asset enhancement initiatives (“AEIs”), acquisitions and divestments, as well as major corporate developments • Announcement of halfyearly and annual financial results, with interim business updates in between the results periods • Half-yearly briefings for analysts and media • Comprehensive investor relations section on ESRREIT’s website • Provided written responses to key questions from Unitholders ahead of our AGMs and EGMs Board of Directors/ BSC • Regular face-to-face or virtual meetings, online communication and calls • Orientation and training programmes for new and existing Directors • Annual Board evaluation • ESR-REIT’s overall corporate governance and sustainability framework and initiatives • Setting of ESR-REIT’s strategic objectives, broad policies, procedures and targets • Ensuring regulatory compliance • Ensuring that the organisation meets the needs and expectations of stakeholders • Timely and regular updates from key management on business activities
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