156 STRATEGICALLY ADVANCING SUSTAINABILITY REPORT We organised a staff engagement programme on “Body Gua Sha for Tension and Toning” to promote well-being among our employees. The 1-hour session, led by Mr. Chua Hong Leong, a renowned entrepreneur and wellness advocate, introduced employees to the benefits of Gua Sha techniques and aromatherapy using essential oils. The session aimed to help employees alleviate body aches caused by stress and promote relaxation. A brief consultation period was also provided for employees who had specific concerns or body ailments. ESR-REIT Staff Attending the Body Gua Sha for Tension and Toning Consultation with Mr. Chua during the session 2024 Performance: Training and Education Average no. of hours of training By gender Male 38.5 Female 35.8 By employment category Senior management level 53.2 Middle management level 33.2 Executive level 36.2 Total average 36.5 By regularly monitoring training hours per employee, and other key performance indicators, we track the effectiveness of our training initiatives and our Human Resources Department continued to refine our programmes to meet the evolving needs of our employees. In FY2024, our average training hours per employee was 36.5, a 27.0% increase from FY2023. 2024 Performance: Employee Satisfaction To maintain a workplace environment where employees feel valued, motivated and empowered to excel, we conducted an annual Employee Engagement survey to identify areas for improvement and gain insights into employee sentiment. The survey delved into areas such as career development, job satisfaction and mental health and well-being, along with an additional category on employee recognition this year. The FY2024 survey achieved a 93.9% response rate, with a satisfaction rating of 84.2%. This marks the eighth consecutive year with satisfaction scores above 80.0%, a testament to our ongoing engagement to fostering a culture of recognition and growth that inspires employees to thrive in their roles.
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